Free 30-minute consultation | UK-based senior consultants

Not Sure Where to Start?

Zoho One works best when CRM, finance, operations, workforce and reporting are designed to work together.

If your current setup feels fragmented, overly manual or difficult to manage, we can help identify where the real problem sits.

Practical AI That Improves How Your Business Works

We help businesses use AI where it improves real operational work — not as a separate experiment.

Our approach combines Zoho, automation, reporting and governed AI so every solution is connected to real processes, reliable data and measurable outcomes.

Zoho One for Better-Connected Businesses

We help businesses design, implement and improve Zoho One across CRM, operations, finance, recruitment, reporting, automation and AI.

Whether you are starting with Zoho or fixing an existing setup, we connect complex systems and processes around how your business actually operates.

✓ Zoho implementation & migration   ✓ UK-based senior consultants   ✓ Free 30-minute consultation   ✓ Clear scope & pricing before work begins

Zoho One LogoZoho Analytics LogoZoho Mail LogoZoho Inventory LogoZoho Flow LogoZoho Desk LogoZoho CRM LogoZoho Creator LogoZoho Cliq LogoZoho Campaigns LogoZoho Books LogoZoho Zia LogoZoho Sites LogoZoho SalesIQ LogoZoho Projects LogoZoho People Logo

25+ Years Technology Delivery | Zoho Award-Winning Experience | Senior-Led UK Consultancy

Where Do You Need Help With Zoho?

If you’re new to Zoho, we can help you set it up properly, with the right applications, processes and integrations to support how your business operates.

If you need to improve an existing Zoho environment or connect it with the rest of your business applications, we can help you bring the systems together.

Illustration of reviewing and improving an existing Zoho setup.

Fix an Existing Zoho Setup

We assess how your current Zoho environment is configured, identify what is creating problems and improve what already works without rebuilding unnecessarily.
Illustration representing a planned Zoho implementation.

Implement Zoho Properly

We design Zoho One around your processes, teams and data so CRM, operations, finance, recruitment, reporting and automation work together from the outset.
Illustration representing Zoho integrations and workflow automation.

Integrate & Automate Zoho

We connect Zoho One applications with your existing systems, remove repetitive work and introduce automation and AI where it creates measurable operational value.

What Happens After You Contact Us?

01
Tell Us What You’re Trying to Solve
Book a free 30-minute consultation and talk us through what you are trying to implement, improve or fix.
02
We Will Assess the Best Route
We’ll identify the likely issues, challenge assumptions where necessary and explain the most practical route forward.
03
You Will Get Clear Next Steps
If further work is needed, we’ll outline the recommended scope, approach, indicative timeline and cost before you commit.

Senior-Led Zoho Consultancy

Mason & Co is led by senior practitioners with more than 25 years of experience across enterprise architecture, CRM, automation, integration and business transformation.

You will speak directly with someone who can understand the wider business system, challenge assumptions and design the right solution rather than simply configure software.

That means fewer disconnected applications, less unnecessary paperwork and systems that are easier to operate, govern and evolve.

➜ Less manual administration
➜ Better operational visibility
➜ Systems designed to work together

Mason & Co sketch illustrating senior-led zoho consultancy.
Mason & Co sketch illustrating zoho one built around your business.

Zoho One Built Around Your Business

We bring your business processes, information and teams together through Zoho One, creating a more consistent way of working with better visibility and less unnecessary administration.

➜ Reduce duplicated data and manual re-entry
➜ Standardise processes and improve CRM adoption
➜ Give teams better operational visibility
➜ Build a platform that can evolve as the business grows

The result is a more connected business, where teams have access to the information they need, everyday tasks are easier to manage and decisions are based on reliable data.

Not Sure What Is Actually Wrong?

We take a closer look at your Zoho setup, processes, data and integrations to understand what’s causing the problems. Together, we identify what needs fixing and where to start.

30 minutes. No charge. No obligation.

Mason & Co sketch illustrating not sure what is actually wrong?.

Success Stories

Real Projects. Practical Business Improvements.

Our projects help teams respond to enquiries, coordinate customer handovers and track progress without chasing disconnected records.

UK Legal Services Organisation

Problem:
Manual intake, fragmented workflows and inconsistent reporting slowed case progression and created unnecessary administration.

What we changed:
Standardised intake, introduced structured stages, automated handoffs and added role-based dashboards for clearer case visibility.

Result:

  • 45% reduction in case intake time
  • 30% improvement in reporting accuracy
  • Reduced manual administration

UK Solar Installation Company

Problem:
Enquiries, quotations and installation activity were managed across disconnected processes, creating manual handoffs and limited visibility.

What we changed:
Connected sales and installation workflows in Zoho with structured stages, automated routing and centralised reporting.

Result:

  • Improved project visibility
  • Reduced manual handoffs
  • More consistent installation workflows

New Online Store for an Independent Tea House

Independent UK Tea House

Problem:
The business had no website or online ordering capability, limiting customer discovery, digital reach and online sales growth.

What we changed:
Designed and launched a branded website with an online store, digital menu and streamlined online ordering journey for customers.

Result:

  • Established online presence
  • Introduced online ordering
  • Created a new digital sales channel

Results reflect real implementations. Outcomes vary according to scope, operating environment and existing systems.

Organisations Our Consultants Have Worked With

Telent LogoFair Train LogoHGS LogoA2Z School of English LogoParking Eye LogoVeritas Solicitors LogoKahn Design LogoRM Consultancy logo.Chelsea Truck Company LogoVeritas Solicitors LogoCitizens Advice logo.Vape Pod LogoBisol Solar LogoGranit House LogoCove Teahouse logo.

Book a Free Consultation

Whether you’re planning a new Zoho implementation, trying to fix an existing setup, or looking to improve automation, integration, AI or the way your wider technology works together, tell us what you’re trying to achieve.

Your free 30-minute consultation will be with a senior consultant who will take the time to understand the problem, your current environment and how your staff use each system.

What to expect

No charge. No obligation. Speak directly with a senior consultant.

We’ll review what you’re trying to implement, improve or fix, identify the likely issues and explain the most practical next step. If further work is needed, we’ll outline the recommended scope and approach before any paid work begins.

Email: [email protected]
Tel: +44 (0) 208 243 8727
Opening Times: Mon – Fri: 9am-6pm.

First Floor Office | 3 Hornton Place | Kensington | London | W8 4LZ
Registered in England & Wales | 13925617
ICO Registration: ZB302438 | VAT: GB404435526


We respond to new enquiries within one business day. We’ll review your enquiry and, if we can help, arrange your free consultation. You’ll know the recommended next step before any paid work begins.